How to behave at a business lunch
Answer these questions and discover how much you know how to behave at a business lunch.
1.'ve Decided to invite a client to lunch, then:
a) Allow your customer to choose the place
b) We offer you
2. Propose a great place and you know that the restaurant keeps a strict etiquette in dress, then you:
a) talks to your customer in case you do not know.
b) Do not say anything because he or she must know what kind of place you're
calling.
3. Food Day confirm the appointment and your client tells you to go with two people. In that case you:
a) call the restaurant and reports that the number of guests has increased.
b) Do not say anything to the restaurant, they know very well the manager and
ask to get put two extra services.
4. For a reason of great weight you are unable to attend, then:
a) You ask your secretary to communicate with your client and reschedule the
appointment.
b) You call you personally and reschedule the appointment.
5. For reasons beyond you, the day of the event you are late, you:
a) You talk to your client by phone, you apologize and will comment in the
estimated time to arrive.
b) You decide that it is better to apologize when you arrive. No time to lose!
6. Where you should put the cell phone in a business lunch:
a) On the table to listen if someone wants to contact you.
b) In your pants pocket or purse (if you're a woman).
7. Several years ago you left to take, so you:
a) intends to take soft drinks. It is best to guide the negotiations in all
aspects.
b) Even so, offer your guests wine or a snack.
8. Decides to suggest a good wine to accompany food, so:
a) kindly inviting your customer to taste the wine you have selected.
b) you will taste it first.
9. You must go to the bathroom and get up from the table. Where you place your napkin?
a) On the table
b) In the chair
10. The escort your client back to the table after missing a moment, then you:
a) You get up from the table and back to take a seat.
b) Stay seated and keep the negotiation.
11. Your client does not smoke but I said it does not bother you to do. Then you:
a) You light a cigarette and told him that only one will.
b) Avoid smoking.
12. When the waiter brought the bill, notice that there is an error, so you:
a) at the time you fix your client to see that you take action before any error.
b) fire and return your client to the server to correct the account.
Answers: 1.a 2.a 3.a 4.b 5.a 6.b 7.b 8.b 9.b 11.b 12.b 10.a
1. Always allow your customer to choose the place and with the courtesy that is near his office. Never forget that good manners start at the invitation.
2. If you chose a place where there is a rule of dress code, you must notify your client. Communicate can not hinder the negotiation to feel uncomfortable. No one closes a business in uncomfortable conditions.
3. If the number of people changed, you should report to the restaurant. In this way communicate to your client that he is important and also have thought to please your guests and begin to accumulate points to earn their trust.
4. If you can not attend the meeting in person you should contact your client and reschedule the meeting request, this action will make it known that he or she is very important to you and not delegate this responsibility to apologize.
5. Whenever you realize you'll be late for your appointment you should contact your client and tell the time estimates arrival at the site. Ask if you can wait, otherwise, invite him to reschedule the appointment. This way you'll be better than if you had been late and I do not feel that their time is valuable to you.
6. The cell phone is never placed on the table, for two reasons: One because the table is made for eating and not for use as a desk, and two, because they leave the cell above is a sign that you have more important matters to deal with. If you expect a call with urgency, coméntaselo, to be brief answer, then turn it off and store it in the pants pocket if you are male or in your bag if you're a woman. You will look more professional.
7. Even if you do not drink, you should have the courtesy to offer your customer a snack. It is better to be too careful in these cases, do not forget that it is pleasing to your customer.
8. In suggesting a wine to you to make sure that it is in good condition, making sure you offer a good wine and in excellent condition. In this way show your client that you care for every detail, in addition to denoting culture on your side.
9. If you stand on the table right thing is that you place your napkin on the chair and not on the table, because if the napkin is dirty will be very unpleasant to see it near food. Get used to make it a habit but the napkin was clean. Better safe than sorry.
10. Every time a woman enters the game, you stand up in a courtesy, this action is recommended for men, however, if you're a woman you'll be fine with your client.
11. Smoking is becoming less tolerated in many places, however, if you smoke, but your client, you must abstain if he or she will comment that there is no problem. In this way we are communicating is more important meeting your desire to smoke. If your client and you do not smoke, you should tolerate it.
12. If there is a mistake to ask for the bill expect that your client is gone and arrange with the waiter personally, never in front of him. It is recommended that your business lunch ends in an argument with the waiter.
If you guessed the majority, I congratulate you, you know how to handle food safely in a business, if you failed some ten more attention to detail to make your trading a success if you have not acertartado a lot, I recommend take action immediately. Remember that a good deal may collapse by a behavioral error in a formal meal.
